Deleting your Unio account
This page is the public address for account deletion requests: it is listed in Google Play Console (Data deletion) and in App Store Connect. You can delete the account yourself from the app — it happens immediately and needs no correspondence.
How to delete the account from the app
Profile → Settings → "Delete account" → confirm. Deletion is irreversible and immediate: once confirmed, the account and its data cannot be restored.
If you no longer have access to the app
Write to unioappkz@gmail.com from the email address the account is registered to, with the subject "Account deletion". An email from another address does not prove the account is yours — in that case we will ask you to confirm ownership by sending a code to the account's address.
The account is deleted within 3 business days after confirmation; the reply goes to the same address.
What happens on deletion
| Data | What happens to it |
|---|---|
| Sessions on all devices | Revoked immediately; the account can no longer be signed into |
| Name, surname, "about me", email address | Depersonalised: the name becomes "Deleted user", the address is released |
| Interests | Deleted |
| Profile photographs | Deleted within 72 hours |
| Identity verification frames | Deleted (if not already deleted after the moderator's decision) |
| Pending requests to join meetups | Cancelled; message texts in requests are deleted |
| Meetups you created | Taken down and archived; participants are notified |
| Messages in meetup chats | Remain with the other participants — under the name "Deleted user" |
| Reviews you left about other participants | Kept in depersonalised form — they are part of someone else's reputation |
| Analytics events | Their identifier points to the depersonalised record; a person cannot be identified from it |
Records we are required by law to keep (for example, support enquiries) are retained for the period established by law and deleted afterwards. See section 8 of the Privacy Policy for details.
What can be deleted without deleting the account
- Photographs — in profile editing: Profile → "Edit". The main photograph cannot be deleted while an identity check is in progress — it can only be replaced.
- Identity verification frames are deleted automatically after the moderator's decision; no action needed.
- Meetup drafts — in "My meetups".
There is no separate deletion of messages or reviews: a message is seen by the other participants of the meetup, and a review is part of the reputation of the person it was left for.